We use cookies 🍪

Cert2Pass uses cookies to keep you logged in, remember your preferences, and improve your experience. Cookies are required for login to work properly. Learn more

Registration

Cart

$ systeminfo

OS Name: Microsoft Windows 11 Pro

$ Get-Service | Where Status -eq Running

$ chkdsk C: /f /r

$ sfc /scannow

CCST IT SupportHands-On Labs66 Scenarios

IT Support Practice Labs

Build real-world IT support skills with interactive simulations. Practice handling help desk tickets, diagnosing hardware issues, configuring systems, and troubleshooting networks.

Interactive CLI

Real-time Feedback

Step-by-Step Guidance

Exam-Aligned

Unlock All Practice Labs

You have access to 1 free scenario per lab. Purchase a CCST IT Support exam package to unlock all 66 interactive scenarios with detailed solutions.

Free

Help Desk Simulator

Handle real-world IT support tickets and customer service scenarios

BeginnerSupport

20-25 min8 scenarios

Skills Covered

TroubleshootingCustomer ServiceDocumentationTicket Management

Hardware Diagnostics

Identify and troubleshoot common hardware component failures

IntermediateHardware

30-35 min6 scenarios

Skills Covered

Component TestingError AnalysisHardware ReplacementSystem Testing

Purchase to Unlock

IP Network Design Lab

Design enterprise networks using Class A, B, and C addressing for large-scale deployments

AdvancedNetworking

30-40 min6 scenarios

Skills Covered

IP AddressingSubnettingNetwork PlanningVLSMAddress Classes

Purchase to Unlock

Network Troubleshooter

Diagnose and resolve network connectivity issues using systematic approaches

IntermediateNetworking

25-30 min7 scenarios

Skills Covered

Network DiagnosticsTCP/IPConnectivity TestingProblem Solving

Purchase to Unlock

DHCP Troubleshooting

Resolve IP address assignment issues and DHCP server problems

IntermediateNetworking

20-25 min6 scenarios

Skills Covered

DHCP ConfigurationIP AssignmentLease ManagementNetwork Services

Purchase to Unlock

LAN vs WLAN Lab

Compare and configure wired and wireless network technologies

BeginnerNetworking

20-25 min5 scenarios

Skills Covered

EthernetWi-Fi StandardsNetwork TypesWireless Security

Purchase to Unlock

BIOS Configuration

Configure system BIOS/UEFI settings for optimal performance and compatibility

AdvancedHardware

25-30 min6 scenarios

Skills Covered

BIOS/UEFIBoot OrderHardware SettingsSystem Configuration

Purchase to Unlock

Storage Solutions Lab

Configure and manage various storage technologies including RAID arrays

AdvancedHardware

30-35 min7 scenarios

Skills Covered

RAID ConfigurationDisk ManagementStorage TypesData Protection

Purchase to Unlock

Component Installation

Practice installing and configuring computer hardware components

BeginnerHardware

25-30 min8 scenarios

Skills Covered

Hardware InstallationCable ManagementComponent CompatibilitySafety Procedures

Purchase to Unlock

System Configuration Lab

Configure Windows settings, manage user accounts, set up policies, and optimize system performance.

IntermediateOperating System

25-30 min7 scenarios

Skills Covered

Windows SettingsUser ManagementGroup PolicyPerformance Tuning

Purchase to Unlock

CCST IT Support Exam Domains

These labs align with the official Cisco CCST IT Support certification objectives.

IT Concepts

Exam Weight: 20%

Hardware & Software

Exam Weight: 25%

Connectivity

Exam Weight: 30%

Troubleshooting

Exam Weight: 25%